Terms of Service

1. Acceptance of Terms

By accessing and using MartLiv's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Use of Services

You agree to use our services only for lawful purposes and in accordance with these terms. You must not:

• Use our services for any illegal or unauthorized purpose
• Interfere with or disrupt the services or servers
• Attempt to gain unauthorized access to any part of our services
• Use automated systems to access or interact with our services
• Transmit any viruses, malware, or harmful code

3. Account Registration

To use certain features of our services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information during registration.

4. Orders and Payments

When placing an order:

• All prices are displayed in Indian Rupees (INR)
• Prices may change without prior notice
• We reserve the right to refuse or cancel any order
• Payment must be completed before order processing
• Delivery charges may apply based on location and order value

5. Delivery

We strive to deliver orders promptly. Delivery times are estimates and may vary based on location, weather conditions, and order volume. We are not liable for delays beyond our reasonable control.

6. Returns and Refunds

Our refund policy:

• Damaged or incorrect items can be reported within 24 hours of delivery
• Refunds will be processed within 5-7 business days
• Perishable items cannot be returned once delivered
• Refunds will be credited to the original payment method

7. Intellectual Property

All content, trademarks, logos, and intellectual property on our platform are owned by MartLiv or its licensors. You may not reproduce, distribute, or create derivative works without our written permission.

8. Limitation of Liability

To the maximum extent permitted by law, MartLiv shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

9. Changes to Terms

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the new terms. We encourage you to review these terms periodically.

10. Contact Us

If you have any questions about these Terms of Service, please contact us at: